Shipping Policy

Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing time may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer standard shipping for all orders.
  • Expedited shipping options may be available at an additional cost, subject to availability and location.

Shipping Duration:

  • Once your order has been processed, please allow up to 5 working days for delivery.
  • Delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or customs delays.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track your order using the provided tracking number through our website or the designated courier's website.

Shipping Restrictions:

  • We currently only offer shipping within [specify the regions/countries where you offer shipping].
  • We do not ship to P.O. boxes or APO/FPO addresses.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and your delivery address.
  • Shipping costs will be displayed during the checkout process before you finalize your order.

Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, changes or cancellations may not be possible.

Shipping Insurance:

  • All orders are covered by shipping insurance to protect against loss or damage during transit.

International Shipping:

  • For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total.

Contact Information:

  • If you have any questions or concerns regarding shipping, please don't hesitate to contact us via WhatsApp or email.